Designing AI-Powered Cake Planning Intelligence

Making It Easier for Clients to Search for the Best Price

TASK

UX Research

Visual Design

Prototyping

TEAM

8 developers

1 project manager

2 UX designers

TIMELINE

02 2026 - 09 2026

PROJECT BRIEF

This project explores how AI can help Sam’s Club Fresh managers plan daily cake production more effectively.

The experience brings together demand forecasts, staffing, inventory, and production capacity to help managers decide how many cakes to produce, when to produce them, and where operational risks may emerge.


I led the end-to-end UX, evolving the concept from automated AI planning into a decision-support system that helps managers plan ahead, respond to changes, and stay in control of high-impact decisions.

This project explores how AI can help Sam’s Club Fresh managers plan daily cake production more effectively.


The experience brings together demand forecasts, staffing, inventory, and production capacity to help managers decide how many cakes to produce, when to produce them, and where operational risks may emerge.


I led the end-to-end UX, evolving the concept from automated AI planning into a decision-support system that helps managers plan ahead, respond to changes, and stay in control of high-impact decisions.

IMPACT

+
0
0
.
0
%

Faster production planning

Faster production planning

-
0
0
.
0
%

Reduction in production waste 

Reduction in production waste 

+
0
0
.
0
%

Increase in associate satisfaction

Increase in associate satisfaction

Start the day with AI-powered planning

Cake manager can start the day with a clear production plan based on demand, capacity, and inventory.

See the full operation at a glance

Cake manager can quickly see what needs attention, understand the impact, and prioritize the right actions.

Guide execution before delays happen

Guide execution before delays happen

Users can spot production risks early and take action before delays impact fulfillment.

An adaptive decision-support system for Cake operations.

An adaptive decision-support for Cake operations.

AI Predicts

AI Predicts

AI Guides

AI Guides

Manager Decides

Manager Decides

PROBLEM - BUSINESS

Cake department is generating a lot of waste with poor production planning. I saw an opportunity for AI to assist decision-making.

I proposed a field research that demonstrate how waste and cancellations were often downstream effects of managers making complex planning decisions across disconnected demand, staffing, capacity, and inventory signals.

$51M

Monthly Waste

Monthly
Waste

12%

Order Cancellations

Order
Cancellations

3.1/5

Low satisfaction

Low
satisfaction

I found that managers weren't missing data - they were manually connecting it to make decisions.

I looked at which decisions were repetitive, data-heavy, and sensitive to changing conditions—then mapped where AI could reduce manual interpretation without removing human judgment.

ANTICIPATE

Use historical orders, walk-ins, and upcoming demand to help managers plan ahead.

OPTIMIZE

Connect staffing, production capacity, and inventory to generate a feasible plan.

ADAPT

Detect emerging risks and help managers adjust.

INITIAL ATTEMPT - AI STRATEGY

What if AI could connect all the workflow?

I worked with engineering to translate available operational signals into realistic AI capabilities.

FIRST ITERATION

Full automation reduced manual planning — but also reduced context and control.

I prototyped an AI-first planning model to automate routine decisions. Testing showed that while it reduced manual effort, managers still needed to understand why decisions were made and step in when conditions changed.

Users manually pull from multiple tools to build a plan

Users manually pull from multiple tools to build a plan

Users react to problems after they've already happened

DESIGN AI ROLE - AI ADAPTATION

I shifted AI from making decisions to supporting them.

Instead of fully automating the plan, I explored how AI could provide context and guidance throughout the manager’s workflow.

DESIGN ITERATION - PLAN

I turned planning production into actionable guidance.

Instead of asking managers to interpret demand, capacity, and staffing on their own, AI surfaces what needs attention, explains the impact, and recommends a starting action — while managers stay in control.

2.2 Design Iteration

AI Plan

Before — Fragmented & Manual Planning

Users manually pull from multiple tools to build a plan

Users manually pull from multiple tools to build a plan

Users react to problems after they've already happened

Users react to problems after they've already happened

2.5 Design Iteration

AI Plan

After — AI-Powered Actionable Workflow

Users start the shift with an AI-recommended plan and clear reasoning

Users start the shift with an AI-recommended plan and clear reasoning

Users adjust and approve — staying in control throughout

Users adjust and approve — staying in control throughout

DESIGN ITERATION - PRODUCE

I redesigned AI to flag risks mid-shift, not after the damage is done.

I embedded real-time AI alerts directly into the production view — so when a risk emerges, managers see the issue, the impact, and the recommended action in one place, without switching tools.

2.2 Design Iteration

AI Produce

Before — Static & Manual Execution

Users switch between tools to track what's happening on the floor

Users react to problems after they've already impacted production

2.5 Design Iteration

AI Produce

After — AI-Guided Real-Time Execution

Users can identify risks through real-time production monitoring and AI-powered operational insights.

Users are supported with faster interventions and more adaptive execution decisions.

DESIGN ITERATION - COMPLETE

Users can let AI turn today's execution into a smarter plan for tomorrow.

Users can let AI turn today's execution into a smarter plan for tomorrow.

I designed the Complete view so AI analyzes each day's execution — what went wrong, what caused it — and feeds those insights directly into tomorrow's plan. Managers start the next shift informed, not guessing.

2.2 Design Iteration

AI Complete

Before — Static & Manual Execution

Users switch between tools to track what's happening on the floor

Users start the next day from scratch, repeating the same guesswork

2.5 Design Iteration

AI Produce

After — Outcome-Driven Learning Loop

Users see what happened, what caused it, and what to adjust

Users receive AI-generated insights that feed directly into future planning and execution decisions.

UI ELEMENTS RETOUCH

Design system Redefine

I contributed to Walmart’s evolving enterprise design system by aligning Sam’s Club patterns with shared standards and designing reusable components for the broader design library.

Design system Redefine

Curious about the end to end design process?

I’d be happy to walk you through the full process over a call. Reach out at shenyiz@outlook.com :)

DESIGNING AI BEYOND AUTOMATION

Trust Over Automation

Trust Over Automation

Enterprise AI succeeds when users trust the system—not when it tries to replace them.

Leading through Ambiguity

Leading through Ambiguity

I helped the team navigate uncertainty by turning complex constraints into a clear product direction.

Intelligence in the Workflow

The strongest AI experiences are embedded directly into decision moments, not separated as standalone tools.

B2B

Planning Tool

Physical Interaction

Tablet Devices

Productivity AI Tool

Productivity

AI Tool

Research

B2B

B2B

Logistic

Logistic

Mobile App

Mobile App

3D Interactive Prototyping

3D Interactive Prototyping

Motion Design

Motion Design

VR/AR

VR/AR

Copyright © 2026 Shenyiz. Made with ❤️ in AR

2.2 Design Iteration

AI Complete

Before — Static & Manual Execution

Users finish the shift with no visibility into what went wrong or why

Users start the next day from scratch, repeating the same guesswork

2.5 Design Iteration

AI Produce

After — Outcome-Driven Learning Loop

Users can identify risks through real-time production monitoring and AI-powered operational insights.

Users receive AI-generated insights that feed directly into future planning and execution decisions.

Designing AI-Powered Cake Planning Intelligence

TEAM

TEAM

3 developers

3 developers

1 project manager

1 project manager

4 UX designers

4 UX designers

PROJECT BRIEF

PROJECT BRIEF

Dr. Lambda is targeting professionals such as product managers, aiming to increase premium subscriptions by introducing new, advanced features tailored to enhance their content creation process.

Reimagining how Sam’s Club Fresh system plan, monitor, and optimize daily production with embedded AI, turning complex data into frictionless progress.

Reimagining how Sam’s Club Fresh system plan, monitor, and optimize daily production with embedded AI, turning complex data into frictionless progress.

TASK

UX Research

Visual Design

Prototyping

MY ROLE

MY ROLE

At Dr.Lambda, I led the redesign of the website to attract more subscribed users. I conducted research to scope user challenges, streamlined task prioritization, and collaborated with the team to implement solutions. Following the launch, the new design significantly improved user workflows, reducing the time spent on editing and enhancing overall engagement with the platform.

This project explores how AI can help Sam’s Club Fresh managers plan daily cake production more effectively.

The experience brings together demand forecasts, staffing, inventory, and production capacity to help managers decide how many cakes to produce, when to produce them, and where operational risks may emerge.

I led the end-to-end UX, evolving the concept from automated AI planning into a decision-support system that helps managers plan ahead, respond to changes, and stay in control of high-impact decisions.

This project explores how AI can help Sam’s Club Fresh managers plan daily cake production more effectively.

The experience brings together demand forecasts, staffing, inventory, and production capacity to help managers decide how many cakes to produce, when to produce them, and where operational risks may emerge.

I led the end-to-end UX, evolving the concept from automated AI planning into a decision-support system that helps managers plan ahead, respond to changes, and stay in control of high-impact decisions.

See the full operation at a glance

Cake manager can quickly see what needs attention, understand the impact, and prioritize the right actions.

Guide execution before delays happen

Users can spot production risks early and take action before delays impact fulfillment.

IMPACT

IMPACT

+

+

+

38.8%

38.8%

38.8%

Increase in Subscribe Users

Increase in Subscribe Users

-

-

-

16.7%

16.7%

16.7%

Decrease in Editing Time

Decrease in Editing Time

-

-

-

26.8%

26.8%

26.8%

Increase of user satisfaction

Increase of user satisfaction

FIRST HYPOTHESIS

Full automation reduced manual planning — but also reduced context and control.

I initially designed an AI system that automated the entire planning process. But managers felt like they were rubber-stamping decisions they didn't understand — trust broke down before the workflow even started. That pushed me to rethink: instead of replacing judgment, AI should support it.

Users manually pull from multiple tools to build a plan

Users react to problems after they've already happened

INITIAL ATTEMPT - AI STRATEGY

What if AI could connect all the workflow?

I worked with engineering to translate available operational signals into realistic AI capabilities.

An adaptive decision-support for Fresh operations.

AI Predicts

AI Predicts

AI Guides

AI Guides

Manager Decides

Manager Decides

DESIGN AI ROLE - AI ADAPTATION

I shifted AI from making decisions to supporting them.

Instead of fully automating the plan, I explored how AI could provide context and guidance throughout the manager’s workflow.

BEYOND THE SCREEN — DEFINING AI’S ROLE

I found that managers weren't missing data - they were manually connecting it to make decisions.

I looked at which decisions were repetitive, data-heavy, and sensitive to changing conditions—then mapped where AI could reduce manual interpretation without removing human judgment.

UNCOVERING THE REAL PROBLEM

Cake department is generating a lot of waste with poor production planning. I saw an opportunity for AI to assist decision-making.

I proposed a field research that demonstrate how waste and cancellations were often downstream effects of managers making complex planning decisions across disconnected demand, staffing, capacity, and inventory signals.

Monthly Waste

$51M

Order

Cancellations

12%

3.1/5

Satisfaction


ANTICIPATE

Use historical orders, walk-ins, and upcoming demand to help managers plan ahead.

OPTIMIZE

Connect staffing, production capacity, and inventory to generate a feasible plan.

ADAPT

Detect emerging risks and help managers adjust before fulfillment is impacted.

UI ELEMENTS RETOUCH

Design System Redefine

Design System Redefine

I contributed to Walmart’s evolving enterprise design system by aligning Sam’s Club patterns with shared standards and designing reusable components for the broader design library.

INITIAL ATTEMPT - AI STRATEGY

What if AI could connect all the workflow?

I worked with engineering to translate available operational signals into realistic AI capabilities.

FIRST HYPOTHESIS

Full automation reduced manual planning — but also reduced context and control.

I initially designed an AI system that automated the entire planning process. But managers felt like they were rubber-stamping decisions they didn't understand — trust broke down before the workflow even started. That pushed me to rethink: instead of replacing judgment, AI should support it.

Users manually pull from multiple tools to build a plan

Users react to problems after they've already happened

PROJECT KEY TAKAWAYS

DESIGNING AI BEYOND AUTOMATION

DESIGNING AI BEYOND AUTOMATION

ANTICIPATE

Use historical orders, walk-ins, and upcoming demand to help managers plan ahead.

OPTIMIZE

Connect staffing, production capacity, and inventory to generate a feasible plan.

ADAPT

Detect emerging risks and help managers adjust.

DESIGN AI ROLE - AI ADAPTATION

I shifted AI from making decisions to supporting them.

Instead of fully automating the plan, I explored how AI could provide context and guidance throughout the manager’s workflow.

BEYOND THE SCREEN — DEFINING AI’S ROLE

I found that managers weren't missing data - they were manually connecting it to make decisions.

I looked at which decisions were repetitive, data-heavy, and sensitive to changing conditions—then mapped where AI could reduce manual interpretation without removing human judgment.

UNCOVERING THE REAL PROBLEM

Cake department is generating a lot of waste with poor production planning. I saw an opportunity for AI to assist decision-making.

I proposed a field research that demonstrate how waste and cancellations were often downstream effects of managers making complex planning decisions across disconnected demand, staffing, capacity, and inventory signals.

Monthly Waste

$51M

12%

Order

Cancellations

3.1/5

Satisfaction


Creating a Design Guidelines

Trust Over Automation

Enterprise AI succeeds when users trust the system—not when it tries to replace them.

Leading through Ambiguity

I helped the team navigate uncertainty by turning complex constraints into a clear product direction.

Maximize AI Integration

Maximize AI Integration

The strongest AI experiences are embedded directly into decision moments, not separated as standalone tools.

UI ELEMENTS RETOUCH

Design system Redefine

I contributed to Walmart’s evolving enterprise design system by aligning Sam’s Club patterns with shared standards and designing reusable components for the broader design library.

More Work

More Work

More Work

3D Interactive Prototyping

3D Interactive Prototyping

3D Interactive Prototyping

Motion Design

Motion Design

Motion Design

VR/AR

VR/AR

VR/AR

Productivity AI Tool

Productivity

AI Tool

Research

B2B

Planning Tool

Physical Interaction

Tablet Devices

Let’s collaborate,
coffee chat,
or learn more!

Let’s collaborate,
coffee chat,
or learn more!

An adaptive decision-support for Fresh operations.

AI Predicts

AI Predicts

Interprets operational signals

Interprets operational signals

AI Guides

Recommends next best actions

Manager Decides

Apply real-world judgment

AI Guides

Recommends next best actions

Manager Decides

Apply real-world judgment

Designing AI-Powered Cake Planning Intelligence

Curious about the end to end design process?

Curious about the end to end design process?

I’d be happy to walk you through the full process over a call. Reach out at shenyiz@outlook.com :)

I’d be happy to walk you through the full process over a call. Reach out at shenyiz1103@outlook.com :)

I’d be happy to walk you through the full process over a call. Reach out at shenyiz@outlook.com :)

Start the day with AI-powered planning

Start the day with AI-powered planning

Start the day with AI-powered planning

AI translates demand, labor capacity, and inventory signals into optimized production plans managers can trust.

Cake manager can start the day with a clear production plan based on demand, capacity, and inventory.

Cake manager can start the day with a clear production plan based on demand, capacity, and inventory.

Start the day with AI-powered planning

See the full operation at a glance

Cake manager can quickly see what needs attention, understand the impact, and prioritize the right actions.

Start the day with AI-powered planning

Guide execution before delays happen

AI translates demand, labor capacity, and inventory signals into optimized production plans managers can trust.

Users can spot production risks early and take action before delays impact fulfillment.

Trust Over Automation

Enterprise AI succeeds when users trust the system—not when it tries to replace them.

Leading through Ambiguity

I helped the team navigate uncertainty by turning complex constraints into a clear product direction.

Intelligence in the Workflow

The strongest AI experiences are embedded directly into decision moments, not separated as standalone tools.

DESIGN ITERATION - PRODUCE

DESIGN ITERATION - PLAN

Users need better visibility into operational risks while work is in progress

I redesigned AI to flag risks mid-shift, not after the damage done.

I turned planning production into actionable guidance.

AI continuously monitors production progress, workload distribution, and execution status in real time. This helps users identify issues earlier and take action before delays impact fulfillment and member experience.

AI analyzes demand, labor capacity, and inventory signals to identify operational risks before production begins, helping managers create more reliable plans with less manual effort.

Instead of asking managers to interpret demand, capacity, and staffing on their own, AI surfaces what needs attention, explains the impact, and recommends a starting action — while managers stay in control.

2.2 Design Iteration

AI Plan

AI Produce

Before — Fragmented & Manual Planning

Before — Fragmented & Manual Planning

Users manually pull from multiple tools to build a plan

Users react to problems after they've already happened

Users often react to problems slow due to limited visibility into operational risks and future workload challenges.

Users switch between tools to track what's happening on the floor

Users switch between tools to track what's happening on the floor

Users react to problems after they've already impacted production

Users react to problems after they've already impacted production

2.5 Design Iteration

AI Plan

AI Produce

After — AI-Powered Actionable Workflow

After — AI-Powered Actionable Workflow

Users can identify risks through real-time production monitoring and AI-powered operational insights.

Users can identify risks through real-time production monitoring and AI-powered operational insights.

Users start the shift with an AI-recommended plan and clear reasoning

Users are supported with faster interventions and more adaptive execution decisions.

Users are supported with faster interventions and more adaptive execution decisions.

Users adjust and approve — staying in control throughout

DESIGN ITERATION - PLAN

DESIGN ITERATION - PRODUCE

Users need clearer guidance to understand what inputs are required and how supporting files should be provided.

I turned planning production into actionable guidance.

I redesigned AI to flag risks mid-shift, not after the damage done.

AI analyzes demand, labor capacity, and inventory signals to identify operational risks before production begins, helping managers create more reliable plans with less manual effort.

Instead of asking managers to interpret demand, capacity, and staffing on their own, AI surfaces what needs attention, explains the impact, and recommends a starting action — while managers stay in control.

AI analyzes demand, labor capacity, and inventory signals to identify operational risks before production begins, helping managers create more reliable plans with less manual effort.

2.2 Design Iteration

AI Plan

AI Produce

Before — Fragmented & Manual Planning

Before — Fragmented & Manual Planning

Users manually pull from multiple tools to build a plan

Users manually pull from multiple tools to build a plan

Users react to problems after they've already happened

Users react to problems after they've already happened

Users manually pull from multiple tools to build a plan

Users switch between tools to track what's happening on the floor

Users often react to problems slow due to limited visibility into operational risks and future workload challenges.

Users react to problems after they've already impacted production

2.5 Design Iteration

AI Plan

AI Produce

After — AI-Powered Actionable Workflow

After — AI-Powered Actionable Workflow

Users start the shift with an AI-recommended plan and clear reasoning

Users start the shift with an AI-recommended plan and clear reasoning

Users adjust and approve — staying in control throughout

Users adjust and approve — staying in control throughout

Users can identify risks through real-time production monitoring and AI-powered operational insights.

Users can identify risks through real-time production monitoring and AI-powered operational insights.

Users are supported with faster interventions and more adaptive execution decisions.

Users are supported with faster interventions and more adaptive execution decisions.

DESIGN ITERATION - COMPLETE

DESIGN ITERATION - COMPLETE

Users need actionable insights to continuously improve future operations

Users can let AI turn today's execution into a smarter plan for tomorrow.

Users can let AI turn today's execution into a smarter plan for tomorrow.

Rather than simply tracking completed work, AI analyzes outcomes, highlights recurring patterns, and captures operational learnings. These insights help users refine future planning and execution decisions over time.

Rather than simply tracking completed work, AI analyzes outcomes, highlights recurring patterns, and captures operational learnings. These insights help users refine future planning and execution decisions over time.

Rather than simply tracking completed work, AI analyzes outcomes, highlights recurring patterns, and captures operational learnings. These insights help users refine future planning and execution decisions over time.

2.2 Design Iteration

AI Complete

Before — Task Completion Without Insight

Before — Task Completion Without Insight

Users finish the shift with no visibility into what went wrong or why

Users start the next day from scratch, repeating the same guesswork

Users finish the shift with no visibility into what went wrong or why

Users start the next day from scratch, repeating the same guesswork

2.5 Design Iteration

AI Complete

After — Outcome-Driven Learning Loop

After — Outcome-Driven Learning Loop

Users can identify risks through real-time production monitoring and AI-powered operational insights.

Users receive AI-generated insights that feed directly into future planning and execution decisions.

Users can identify risks through real-time production monitoring and AI-powered operational insights.

Users can identify risks through real-time production monitoring and AI-powered operational insights.

Users receive AI-generated insights that feed directly into future planning and execution decisions.

Users receive AI-generated insights that feed directly into future planning and execution decisions.

Copyright © 2026 Shenyiz. Made with ❤️ in AR

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